OLHI received over 2,600 complaints last year – an increase of 23% over last year, writes Journal de l’Assurance (French only).
The Insurance & Investment Journal writes that OLHI has reported an increase in complaint volumes.
OLHI held its annual general meeting and released its annual report for 2016/17, reporting on a year of record numbers and renewed priorities. Highlights: Complaint volumes increase by 23.2% across Canada, marking a historic high Increase in complaints from Quebec (+36.2%), Prairie provinces (+25.6%) and British Columbia (+ 24.4%) Public contacts exceed 87,000 Edmonton office established
Life Health Professional writes that OLHI reported strong performance over the past year.
The majority of life and health insurance complaints continue to come from Quebec, writes Finance et investissement (French only).
Publication Life Health Professional reports that OLHI will improve its service to the Canadian public even further.
Read about OLHI in the Insurance & Investment Journal.
Publication Conseiller reports that OLHI attained “historic levels” during fiscal 2015-16 (French only).
Read about OLHI in Investment Executive.
OLHI held its annual general meeting and released its annual report for 2015/16, announcing plans for growth. Highlights: Public contacts exceed 86,000 Complaint investigations increase by 27.6% Settlement ratio in favour of the consumer climbs to 80% at investigation stage All final, non-binding recommendations accepted Read the news release.