OLHI received over 2,600 complaints last year – an increase of 23% over last year, writes Journal de l’Assurance (French only).
The Insurance & Investment Journal writes that OLHI has reported an increase in complaint volumes.
OLHI held its annual general meeting and released its annual report for 2016/17, reporting on a year of record numbers and renewed priorities. Highlights: Complaint volumes increase by 23.2% across Canada, marking a historic high Increase in complaints from Quebec (+36.2%), Prairie provinces (+25.6%) and British Columbia (+ 24.4%) Public contacts exceed 87,000 Edmonton office established
Mrs. R. frequently traveled out of country. She purchased a travel health insurance plan that would cover her for 35 days every time she left Canada. She departed in February and in May, while still on her holiday, she suffered a major illness, was hospitalized and passed away two weeks later. While Mrs. R. was
Ms. C. worked as an office administrator, a predominantly sedentary role. She began to experience medical conditions that affected her back. Her employer’s group disability insurance plan covered her short-term disability claim. After several months, the insurance company denied Ms. C.’s coverage for long-term disability (LTD), stating that her illness did not prevent her from