Life Health Professional writes that OLHI reported strong performance over the past year.
Tag: non-binding
OLHI held its annual general meeting and released its annual report for 2015/16, announcing plans for growth.
Highlights:
- Public contacts exceed 86,000
- Complaint investigations increase by 27.6%
- Settlement ratio in favour of the consumer climbs to 80% at investigation stage
- All final, non-binding recommendations accepted
The debate over non-binding vs. binding recommendations is revived in The Insurance & Investment Journal.
Non-binding versus binding recommendations spark a debate. Read about OLHI’s Executive Director, Holly Nicholson, in Life Health Professional.
OLHI has a different view on the necessity of binding authority. Read about us in Wealth Professional.