OLHI has opened an Edmonton office in hopes of raising its profile with Western Canadians. Read the story in the Edmonton Journal.
OLHI received over 2,600 complaints last year – an increase of 23% over last year, writes Journal de l’Assurance (French only).
OLHI held its annual general meeting and released its annual report for 2016/17, reporting on a year of record numbers and renewed priorities. Highlights: Complaint volumes increase by 23.2% across Canada, marking a historic high Increase in complaints from Quebec (+36.2%), Prairie provinces (+25.6%) and British Columbia (+ 24.4%) Public contacts exceed 87,000 Edmonton office established
The Canadian Life and Health Insurance Association reacted favorably to Quebec’s Autorité des marchés financiers, which praises the benefits of travel insurance. The article in Conseiller (French only) points to OLHI statistics on travel complaints and also to our Find Insurance tool, for consumers seeking travel insurance.
Life Health Professional writes that OLHI reported strong performance over the past year.
The majority of life and health insurance complaints continue to come from Quebec, writes Finance et investissement (French only).
Read about OLHI in the Insurance & Investment Journal.
Read about OLHI in Investment Executive.
OLHI held its annual general meeting and released its annual report for 2015/16, announcing plans for growth. Highlights: Public contacts exceed 86,000 Complaint investigations increase by 27.6% Settlement ratio in favour of the consumer climbs to 80% at investigation stage All final, non-binding recommendations accepted Read the news release.
Creditor insurance represented 11.4% of complaints received by OLHI last year. Read about us in the Les Affaires (French only).