Who is OLHI?

The OmbudService for Life & Health Insurance (OLHI) is a national independent complaint resolution and information service for consumers of Canadian life and health insurance products and services, including life, disability, employee health benefits, travel, and  insurance investment products such as annuities and segregated funds. 
 
We were established in 2002 as a Not for Profit corporation and operated under the name “Canadian Life and Health Insurance OmbudService” until August 17, 2009. OLHI is a member of the Financial Services OmbudsNetwork (FSON), a Canada wide dispute resolution service supported by Canada’s financial services regulators and financial services firms.

OLHI’s information and complaints handling staff have extensive knowledge of life and health insurance products, services, and practices and are available to promptly respond to your concern, question or complaint in both official languages, free of charge, during normal business hours and through our website www.olhi.ca.