Our Mission Our Role Consumer Commitment Who Can Use OLHI Service Exclusions

Who Can Use OLHI?

Virtually all consumers of Canadian health and life insurance products and services can use our no cost services, including:

  • Consumers who have question about their policy or service;
  • Consumers who have an inquiry about their company complaint
    handling process;
  • Consumers who have completed their company complaint handling process and wish to use our independent complaint handling process to attempt a voluntary resolution of their complaint.

Click Here for our service exclusions.

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