OLHI – OmbudService for Life & Health Insurance | Resolution of your Canadian Insurance Concerns | OLHI

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An important conversation (life)

Mr. and Mrs. H. applied for life insurance and were approved. When her husband died several months later, Mrs. H. claimed the benefits under the policy. The insurance company denied the claim for failing to disclose information about Mr. H.’s health. Mrs. H. brought her final position letter to OLHI. She explained to our Dispute

OLHI reports on record numbers

OLHI held its annual general meeting and released its annual report for 2016/17, reporting on a year of record numbers and renewed priorities. Highlights: Complaint volumes increase by 23.2% across Canada, marking a historic high Increase in complaints from Quebec (+36.2%), Prairie provinces (+25.6%) and British Columbia (+ 24.4%) Public contacts exceed 87,000 Edmonton office established