OLHI – OmbudService for Life & Health Insurance | Resolution of your Canadian Insurance Concerns | OLHI

complaints

New Job Openings at OLHI

New Job Openings! For information regarding the Corporate Secretary/Communications Specialist role, please click here. For information regarding the Complaints Analyst role, please click here. For information regarding the 2 Independent Director roles, please click here. Qualified parties are asked to indicate their interest by submitting a CV detailing their professional qualifications and experience to careers@olhi.ca.

OLHI reports on record numbers

OLHI held its annual general meeting and released its annual report for 2016/17, reporting on a year of record numbers and renewed priorities. Highlights: Complaint volumes increase by 23.2% across Canada, marking a historic high Increase in complaints from Quebec (+36.2%), Prairie provinces (+25.6%) and British Columbia (+ 24.4%) Public contacts exceed 87,000 Edmonton office established

The benefits of travel insurance

The Canadian Life and Health Insurance Association reacted favorably to Quebec’s Autorité des marchés financiers, which praises the benefits of travel insurance. The article in Conseiller (French only) points to OLHI statistics on travel complaints and also to our Find Insurance tool, for consumers seeking travel insurance.

OLHI reports on banner year and plans for growth

OLHI held its annual general meeting and released its annual report for 2015/16, announcing plans for growth. Highlights: Public contacts exceed 86,000 Complaint investigations increase by 27.6% Settlement ratio in favour of the consumer climbs to 80% at investigation stage All final, non-binding recommendations accepted Read the news release.