OLHI – OmbudService for Life & Health Insurance | Resolution of your Canadian Insurance Concerns | OLHI

annual report

OLHI reports on record numbers

OLHI held its annual general meeting and released its annual report for 2016/17, reporting on a year of record numbers and renewed priorities. Highlights: Complaint volumes increase by 23.2% across Canada, marking a historic high Increase in complaints from Quebec (+36.2%), Prairie provinces (+25.6%) and British Columbia (+ 24.4%) Public contacts exceed 87,000 Edmonton office established

OLHI reports on banner year and plans for growth

OLHI held its annual general meeting and released its annual report for 2015/16, announcing plans for growth. Highlights: Public contacts exceed 86,000 Complaint investigations increase by 27.6% Settlement ratio in favour of the consumer climbs to 80% at investigation stage All final, non-binding recommendations accepted Read the news release.