Contact Us

For Information enquiries call our national toll-free information lines in English or French between 9am and 5pm Eastern time. 

In English 1-800-268-8099 In Toronto 416-777-2344

In French1-800-361-8070 In Montreal 514-845-6173

Or Click Here to send us a question.

For assistance with a complaint call our national toll-free telephone lines in English or French between 9am and 5pm Eastern time.

In English 1-888-295-8112 In Toronto 416-777-9002

In French 1-866-582-2088 In Montreal 514-282-2088

Or Click Here to send us a summary of your complaint.

For General Inquiries write us at the following addresses:

OmbudService for Life & Health Insurance
401 Bay Street 
PO Box 7
Toronto, Ontario
M5H 2Y4
Attention: Associate General Manager

1001, boul. de Maisonneuve O.
Bureau 640
Montreal, Quebec
H3A 3C8
Attention: Manager, Quebec Region