Marjolaine Cantin is OLHI’s Deputy Ombudsman. Based in Montreal, she is responsible for reviewing and providing recommendations on all extended health, disability and travel complaints from across Canada, including French language complaints.
A lawyer with 22 years experience in the life and health insurance industry, Marjolaine also brings strength in alternative dispute resolution. She was Senior Litigation Consultant at RBC Insurance before joining OLHI in August 2016. There, Marjolaine focused on life and health litigation. She has also handled similar responsibilities at Manulife, Standard Life and Quebec Blue Cross, where she also oversaw travel claims.
Marjolaine graduated from Laval University’s faculty of law and was called to the Quebec Bar. She is an accredited mediator with the Quebec Bar and is a certified Small Claims Mediator.